With a little pep in my step (or what my partner would classify as agitation), I went to the nearest open United desk and was pleasant as pie as I greeted a few real sweet ladies who instructed me to head to the help desk. I was greeted at desk number three: “Hello, how are you?” “I’m doing well! I mean, considering…” “Considering you’re at the airport? I hear ya…” I was going to say, ‘Considering that my flight was canceled,’ but this person gets it; she has to work here. I wanted to reply with ‘Transferred from the DMV, did ya?’